We combine thorough professionalism with exceptional communication to ensure your investment is well taken care of. Our dedicated team is committed to maximizing your returns while keeping you informed every step of the way. With our in-depth market knowledge, proactive approach and cutting-edge technology, we handle everything from tenant screening, leasing, ongoing management, regular inspections to property maintenance, allowing you to enjoy peace of mind knowing your investment is in expert hands.
Navigating the complexities of rental regulations can be challenging, but our team is well-versed in the latest legislation. We ensure that your property complies with all legal requirements, protecting both your investment and your rights as a rental provider. With our expertise, you can rest assured that your rental experience is smooth, secure, and fully compliant.
We are committed to providing precise management services with the latest in technology, property management software, systems and strategies whilst retaining the personal approach for which we have become renowned. You will receive timely, relevant and accurate information regarding your asset during every stage of the management cycle. You can access all of your property information 24/7, using our dedicated owner portal.
Your property will have two annual inspections per tenancy, and you will receive a comprehensive written report with digital images for each inspection. We understand that these regular inspections are a vital part of our service for both our rental providers and renters and unlike many other real estate agencies, we do not outsource this important task. You will also be offered the opportunity to accompany us to each and every inspection, at a time to suit you.
You will be advised of all issues relating to maintenance and care of your asset – we do not approve any non-urgent repairs without your specific approval. In the case of urgent repairs, we will act strictly in accordance with your written instructions and the relevant legislation if you are unavailable or out of reach. We use trades people who are licensed, insured and competitively priced to minimize expenses and ensure quality workmanship.
We can assist with payment of other property expenses, such as council and water rates, owners’ corporation fees, cyclical maintenance services, gardening and swimming pool maintenance expenses. These expenses can be deducted from rental funds with your approval.
Rental reviews are conducted regularly, in accordance with the relevant legislative requirements, to ensure that your asset is achieving the best possible return. We consider all relevant information during this process, such as the Consumer Price Index, economic and market conditions and the quality of your existing renter.
A money back guarantee of quality service. If you are not delighted with our service and we cannot resolve your written concerns within 3 business days, we will manage your property AT NO CHARGE for the next three-month period.
An independent family business that thrives on delivering excellent service and outstanding results to people who appreciate the extra mile.